Pakistan Shops

Terms-Conditions

Terms & Conditions

Last Updated: July 2, 2026

Welcome to Pakistan Shops. By accessing our website or placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

Pakistan Shops is an online footwear retailer offering shoes and related products. By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon publication on our website.

2. Products

We strive to ensure that all product descriptions, images, colors, prices, and specifications are accurate. However:

  • Product colors may vary slightly due to screen settings and lighting.

  • Minor differences in design, packaging, or branding may occur.

  • Product availability is subject to stock.

We reserve the right to discontinue or modify any product at any time.

3. Pricing

All prices are displayed in Pakistani Rupees (PKR).

Prices may change without prior notice. However, the price confirmed at the time of placing your order will remain applicable.

4. Order Acceptance

Submitting an order does not guarantee acceptance.

Pakistan Shops reserves the right to:

  • Cancel any order.

  • Limit quantities purchased.

  • Refuse service to any customer.

  • Cancel orders suspected of fraud or unauthorized activity.

If your order is cancelled after payment, a full refund will be processed.

5. Payment

We may offer:

  • Cash on Delivery (COD)

  • Bank Transfer

  • Online Payments (where available)

Orders will only be processed after payment confirmation where applicable.

6. Delivery & Shipping

Pakistan Shops delivers across Pakistan.

Delivery Charges

Delivery charges are NOT free unless specifically mentioned during a promotion or offer.

Shipping charges are calculated separately and will be displayed during checkout or communicated before order confirmation.

Pakistan Shops pays courier companies to deliver your order. Delivery fees collected from customers help cover shipping and handling costs and are generally non-refundable once an order has been dispatched.

Delivery Time

Estimated delivery:

  • Major Cities: 2–5 business days

  • Other Areas: 3–7 business days

Delivery times are estimates and may vary due to:

  • Weather conditions

  • Public holidays

  • Courier delays

  • Remote locations

  • Circumstances beyond our control

Pakistan Shops is not liable for delays caused by courier services.

7. Order Cancellation

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests may not be accepted.

Repeated cancellations or refusal to accept deliveries may result in future order restrictions.

8. Returns & Exchanges

Returns or exchanges are accepted only according to our Return & Exchange Policy.

Products must be:

  • Unused

  • In original condition

  • In original packaging

  • Returned within the specified return period

Pakistan Shops reserves the right to reject returns that do not meet these requirements.

Shipping charges paid for delivery are generally non-refundable unless the mistake was made by Pakistan Shops.

9. Incorrect or Damaged Items

If you receive:

  • A damaged product

  • A defective product

  • The wrong item

Please contact us within 48 hours of delivery with clear photos and your order number.

After verification, we will arrange a replacement or appropriate resolution.

10. Customer Responsibilities

Customers are responsible for providing:

  • Correct name

  • Accurate address

  • Valid phone number

  • Complete delivery information

Pakistan Shops is not responsible for failed deliveries caused by incorrect customer information.

11. Intellectual Property

All website content including:

  • Logos

  • Product images

  • Graphics

  • Text

  • Designs

  • Branding

is the property of Pakistan Shops and may not be copied, reproduced, distributed, or used without prior written permission.

12. Promotions & Discount Codes

Promotions are subject to specific terms.

Pakistan Shops reserves the right to:

  • Modify promotions

  • End promotions early

  • Cancel misuse of discount codes

  • Reject fraudulent promotional claims

Discounts cannot normally be combined unless stated otherwise.

13. Limitation of Liability

Pakistan Shops shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website

  • Product purchases

  • Delivery delays

  • Service interruptions

Our maximum liability shall not exceed the amount paid for the purchased product.

14. Privacy

Customer information is collected solely for:

  • Order processing

  • Customer support

  • Delivery

  • Service improvements

We do not intentionally sell or share personal information with third parties except where necessary for payment processing, shipping, legal compliance, or operational requirements.

15. Fraud Prevention

Pakistan Shops reserves the right to:

  • Verify customer information

  • Cancel suspicious orders

  • Refuse transactions involving fraudulent activity

Legal action may be taken where appropriate.

16. Website Availability

While we aim to keep our website available at all times, we do not guarantee uninterrupted access.

Maintenance, technical issues, or unforeseen circumstances may temporarily affect website availability.

17. User Conduct

Users agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access.

  • Upload harmful software or malicious code.

  • Interfere with website functionality.

  • Misuse customer accounts.

Violation of these terms may result in account suspension or legal action.

18. Force Majeure

Pakistan Shops shall not be responsible for failure or delay in performing obligations due to events beyond our reasonable control, including natural disasters, strikes, government actions, pandemics, internet outages, or courier disruptions.

19. Governing Law

These Terms & Conditions shall be governed by the laws of the Islamic Republic of Pakistan.

Any disputes shall be subject to the jurisdiction of the competent courts of Pakistan.

20. Contact Us

For questions regarding these Terms & Conditions, please contact Pakistan Shops through our official customer support channels.

By placing an order with Pakistan Shops, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.